We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our mounting service booking platform.
1. Information We Collect
We collect information to provide and improve our services. This includes:
a. Personal Information
When you book a service or contact us, we may collect:
- Your name
- Email address
- Phone number
- Service address/location
- Any additional information you provide through forms
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and tracking technologies
2. How We Use Your Information
We use the collected data for purposes including:
- To process and confirm your booking
- To manage your appointments
- To communicate with you (email, SMS, calls)
- To improve our website and services
- To provide customer support
- To send service-related updates
- To prevent fraudulent activity
- For marketing purposes (only if you give consent)
3. Cookies and Tracking Technologies
We use cookies to:
- Keep the website functional
- Remember your preferences
- Improve loading speed
- Analyze website traffic
4. Sharing Your Information
We do not sell or rent your personal information.
However, we may share your data with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal)
- Hosting providers (e.g., Hostinger)
- Analytics tools (e.g., Google Analytics)
- Email/SMS service providers
- Professional installers who fulfill your mounting service
All third parties are required to keep your information secure.
5. Data Protection & Security
We use industry-standard security measures such as:
- SSL encryption
- Secure hosting
- Regular monitoring
- Access control and authentication
While we take all reasonable precautions, no online method is 100% secure.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communication
- Withdraw consent at any time
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for other websites’ privacy practices.
10. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
11. Children’s Privacy
Our services are not intended for individuals under 13.
We do not knowingly collect data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. The updated date will appear at the top of this page.
13. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.